Job Description

Job Title:  Valet Parking Attendant Part Time

Department: Front Office

Reports To: Front Office Manager

FLSA Status: Non-Exempt

Summary: P rovides exceptional service to all guests and potential guests by assisting them in a friendly, efficient, courteous and professional manner. Provides valet parking services to safely and efficiently move guest automobiles to a designated parking location while following Company policies and  procedures. This function may include assisting with loading and unloading of luggage, guest requests, answer phone calls, provide information in regard to the hotel's facilities and events, and directions to local attractions, etc.

Duties and Responsibilities include the following. Other duties may be assigned.

• Controls and directs traffic coming into parking lot.
• Parks vehicles when requested by customers and as needed.
• Oversees security of vehicles parked in lot.
• Performs general maintenance, upkeep of parking lot and the courtyard's exterior such as sweeping, washing outside windows and picking up debris.
• Assists with carrying packages/luggages for customers on an as-needed basis.
• Adheres to all policies and procedures paying special attention to health and/or safety procedures.
• Communicates health and/or safety concerns or violations immediately to management.
• Performs other related duties as assigned.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Ability:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Math Ability:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills:

To perform this job successfully, an individual should have knowledge of word processing software, spreadsheet, internet software, and contact management systems.

Education/Experience:

High school diploma or general education degree (GED); and one to two years related experience and/or training; or equivalent combination of education and experience.

Certificates and Licenses:

• Valid Driver's License

Knowledge, Skills, and Other Abilities:

• Oral communication skills
• Written communication skills
• Interpersonal relations
• Customer relations
• Customer service
• Diplomacy
• Organization
• Professionalism
• Time management

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, use hands, and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to sit, climb or balance, and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include depth perception.  

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently exposed to wet or humid conditions (non-weather), and outdoor weather conditions.  

The noise level in the work environment is usually moderate.

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