Job Description

Description: is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Competencies:

1. Customer Relationship Management
   Builds trusted relationships with customers, channel partners, and key stakeholders by understanding needs, delivering value, communicating effectively, and fostering long term loyalty and satisfaction.
2. Business Acumen

Applies an understanding of microscopy market dynamics, customer purchasing processes, academic and government funding cycles, competitive positioning, and business drivers to identify opportunities, anticipate buying behavior, and drive profitable growth.

1. Continuous Learning Actively seeks opportunities to expand technical, industry, business, and sales expertise through ongoing education, market awareness, and Sandler Sales training. Applies newly acquired knowledge and skills to improve customer engagement, opportunity development, and overall business performance.
2. Results Orientation
   Maintains a high level of productivity and accountability while pursuing objectives with determination, persistence, and professionalism.
3. Sales Effectiveness and Consultative Selling

Uses consultative selling techniques, technical expertise, and Sandler selling principles to uncover customer needs, establish mutual qualification, influence purchasing decisions, and advance opportunities through clear customer commitments and defined next steps.

1. Professional Image and Presence
   Maintains a professional demeanor, communicates with confidence and credibility, and represents Lumencor effectively in customer interactions, presentations, training events, scientific meetings, and industry conferences.
2. Influencing and Gaining Commitment
   Builds alignment and secures commitment from customers, partners, and internal stakeholders through effective communication, collaboration, and negotiation.
3. Initiative
   Takes proactive action to identify opportunities, solve problems, and achieve objectives with limited direction.
4. Adaptability and Resilience
   Maintains effectiveness in changing environments, manages competing priorities, and performs well under pressure.

Requirements:

1. Bachelor's degree in Life Sciences, Biology, Biomedical Engineering, Physics, Optics, or a related scientific discipline, or equivalent combination of education and relevant experience is required.
2. Advanced knowledge of optics, lasers, and digital microscopy techniques.
3. A successful candidate must be familiar with and have the capability to speak intelligently about microscopy, optics, and the practice of sound experimental design.
4. The candidate must understand fluorescence microscopy as well as other life science applications that require high performance lighting.
5. The candidate must be able to respond to application questions and/or troubleshooting via sketching and talking in an educated, informed manner.
6. At least 25% of employment time spent traveling to support sales efforts.
7. Must possess and maintain a valid driver's license in state of residence and the ability to travel throughout the assigned territory.

Skills and Abilities:

Language Skills: English language fluency. Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, customers, public groups, and/or boards of directors.

Computer Skills: Competency in basic file management operations on both Windows and MacOS platforms. Proficiency in using e-mail, word processing, spreadsheet, graphical and statistical analysis applications. Proficiency in using online meeting and remote desktop applications. Ability to query databases, extract and organize output data.

Mathematical Skills: Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations. Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis.

Reasoning Ability:

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to design and execute experiments with controls and replicates required to establish reproducibility and significance of results. Ability to understand and relate internal technical data in the context of typical customer applications.

General Skills and Abilities:

Professionalism, Attention to Detail, Critical Thinking, Active Learning, Time Management, Active Learning, Active Listening, Judgement, Decision Making, Inductive and Deductive Reasoning, Problem Sensitivity, Systems Analysis, and Speech Clarity.

Physical Demands and Work Environment

Physical Demands:

Regularly stand, walk, use hands, and reach with hands and arms; regularly sit, talk, and hear; and occasionally climb or balance and stoop or crouch. Occasionally lift up to 25 pounds.

Vision Requirements:

Required to rely on close vision, distance vision, peripheral vision, depth perception, ability to adjust focus, and ability to see color.

Work Environment and Conditions:

Due to the nature of the products manufactured at Lumencor, there is potential exposure to risk of electrical shock, to caustic chemicals, and to lasers which may be harmful to the eye.

Noise Level:

Exposed to moderate noise level; similar to a business office, or light traffic.

Perks:

• Lumencor believes in a healthy work environment for all employees, and fosters teamwork and respect for others while adhering to ethical work practices. We offer a full package of employees' health, dental and vision insurance as well as many other perks.

Job Tags

Full time, Work at office, Remote work

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